Privacy Policy | VedRaahi Tours
Welcome to VedRaahi Tours. This VedRaahi privacy policy explains what personal information we collect from you, how we use it, who we share it with, and the rights you have over your data when you visit our website or book a trip with us.
By using vedraahi.com or booking a tour with VedRaahi Tours, you agree to the practices described in this privacy policy.
Information We Collect
Contact form submissions
When you reach out through our website, we collect your name, email address, phone number, and the message you send us.
Booking and trip information
When you book a tour with us, we collect traveler full name(s), date of birth, phone number, email address, emergency contact details, and — where required for domestic or international travel — a copy of your government-issued ID or passport. For certain tours, we may also collect dietary preferences, medical conditions relevant to your safety during travel, and visa-related documents.
Payment information
Payments are processed through a secure third-party payment gateway. VedRaahi Tours does not store your full card number or banking credentials on our own servers.
Website usage data
We may use cookies and analytics tools to understand how visitors use our website, including pages viewed and time spent on site, to help us improve our services.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide trip quotes
- Process and manage your bookings, including coordinating with hotels, transport providers, and local guides
- Send booking confirmations, itineraries, and trip-related updates
- Verify identity where required for travel, visas, or regulatory compliance
- Improve our website, services, and customer experience
- Send promotional offers or newsletters, only if you have opted in — you may unsubscribe at any time
Who We Share Your Data With
We only share your information with parties directly involved in delivering your trip, including:
- Hotels, transport operators, and local guides included in your itinerary
- Our payment gateway provider, to process transactions securely
- Government or regulatory authorities, where legally required (for example, ID verification for certain destinations)
VedRaahi Tours does not sell your personal data to third parties.
Cookies
Our website uses cookies to improve your browsing experience and understand site traffic. You can disable cookies through your browser settings at any time, though some features of the website may not function as intended if you do.
How Long We Retain Your Data
We retain booking and traveler information for as long as necessary to complete your trip and to meet our legal and accounting obligations, after which it is securely deleted or anonymized. Contact form inquiries are retained only as long as needed to respond to you, unless you go on to book with us.
Your Rights
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or outdated information
- Request deletion of your personal data, subject to any legal or administrative retention requirements (such as booking records required for accounting purposes)
To exercise any of these rights, contact us at admin@vedraahi.com.
Security
VedRaahi Tours takes reasonable technical and organizational measures to protect your personal data, including identification documents, from unauthorized access, loss, misuse, or disclosure.
Third-Party Links
Our website may contain links to external websites, including hotel partners and social media platforms. VedRaahi Tours is not responsible for the privacy practices or content of these third-party websites.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page along with an updated "last updated" date.
If you have any questions about this VedRaahi privacy policy or how your personal data is handled, please contact us:
VedRaahi Tours
2nd Floor, S-6, Karve Rd, near Karve Statue, Rahul Nagar, Kothrud, Pune, Maharashtra 411038
Email: admin@vedraahi.com
Phone: +91-98817 74242 / +91-98811 30808